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Virtual e-PIN

E-PIN service allows you to set the PIN code you want for the payment card through the bank's WEB page when ordering at Bank Respublika.

This service is free and carried out in a completely secure manner. Setting the PIN code by the cardholder reduces the possibility of forgetting it in the future. To use the PIN code set with the WEB, in POS-terminal transactions, the customer must first activate the PIN code through the ATM. For this, it is enough to carry out any operation (to check balance or cash out) at any ATM.

To set a PIN code for a newly ordered card, a customer needs to go to https://reg.azericard.com/pin_rsp/ and enter the card's information here. After entering the information, a code is sent to the cardholder via SMS. Then the customer completes the operation by writing the desired PIN code instead of the asterisks in this code.

More details

NFC pay

For quick access to the NFC enrolled cards in Manual Mode, simply unblock your phone and click NFC button on Mobil Shoba login page, without entering the application itself – and select the digital card for payment. It’s quick, easy, convenient and secure!

Terms and conditions of use NFC service of “BANK RESPUBLIKA” OJSC cards

NFC (contactless) payments now available in your “Mobile Shoba” in one touch!

Bank Respublika is now offering the ability to make NFC payments through “Mobile Shoba” application. NFC (Near Field Communication) – is an innovative contactless payment technology, which enables POS payments from your smartphones without any physical use of cards. The transactions use digital card number (virtual token), while ensuring safety of your private data. To perform a contactless payment, you simply need to hold the back of your smartphone close to POS terminal.

How do I activate\enable NFC payments on my smartphone?

Order any VISA card from Bank Respublika
Install Mobile Shoba app on your smartphone
Enable\activate NFC for selected card through the app. (see video guide)
Now your card has a digital account number and is ready to make NFC payments


Icon for adding a card to the NFC service	Showing digital card (token) on the special NFC payment menu

How do I pay with NFC?

“Manual mode” - payment

Manual Mode allows selecting a particular card for NFC payment during each payment performance. For usage of this function enter Mobile Shoba app and select the card (digital account number) to pay with before the transaction. Then simply tap your smartphone to POS terminal, complete the payment and see the result on POS terminal (see video guide).


Making payments on “Manual mode” – payment

“Always-On mode” - payment

Always-On Mode allows making payments without entering Mobile Shoba app in fast and safe way.

For the usage of this function, you just need to set the default digital account number in advance to use it automatically for future NFC payments. To make payments in this mode, simply unblock your device (blocking mode should be secure – PIN\faceID\fingerprint\secure pattern) and hold it near the POS terminal to complete the payment. To activate Always-On Mode, simply enable this function in NFC pay menu settings and choose the default token in a click (see video guide).


Enabling “Always-On” payment mode

All of the above modes allow you to pay even without Internet connection -Always!

Payments with quick card access

What else should I know about NFC technology?

NFC payments are available on Ios and Android operational systems
NFC payments are available for all cards of our Bank
Before enabling NFC function in the Mobile Shoba app, make sure that your smartphone has NFC chip
To complete payments, set secure blocking features on your phone – PIN\face\fingerprint\secure pattern recognition
Unblock your mobile device before making any NFC payments.

İnternet Branch

“Internet Branch” is a convenient service by which the customers of the Bank of the Republic get the opportunity to quickly use the services of the bank from anywhere in the world. (www.bankim.az)

What does the “Internet department” mean?

This is a convenient service, with the help of which, Republic Bank customers get the opportunity to quickly use the bank’s services from anywhere in the world. (www.bankim.az)

What products can I use in the “Internet department”?

This service works around the clock and without interruption, and allows you to perform basic banking financial transactions safely, without coming to the bank.

Using the Intenet department, bank customers can replenish the card balance, order a plastic card and get information about the card balance, order and repay the loan online, monitor the credit schedule, pay for utilities, etc.

How can I activate the "Internet department"?

In order to connect to the service, it is enough for the client to contact any bank office by filling out the corresponding application form.

How to use the Intenet department?

To start using this service, it is necessary to indicate the number of the identification card in the required field, then an SMS message with a code will be sent to the client’s mobile number. After entering the received code, the “Internet Department” will be activated.

This service is provided free of charge.

Cash by Code

“Cash by Code” is a service with which you can send money even to those who do not have a card.

Cash by Code service allows to send money through an ATM to a person who does not hold a credit card.
To use this service, please select Cash by Code > Send money in an ATM menu. The next step is entering mobile phone number of the receiver and the amount of money to send.

The ATM will generate a special 2-part code. The first part will be printed for you and the second part will be sent to the receiver by SMS. To get the money, the receiver will have to ask you for the first part of the code and enter it together with the second part received by SMS. The code will remain valid for 24 hours.
The receiver can perform this transaction without a valid credit card. This service is available in Bank Respublika ATMs

3D Secure

3D Secure technology helps to prevent fraud and make your online transactions more secure.

Active Internet users oftentimes make online purchases with their credit cards. When making an online purchase the Internet user has to provide confidential data to websites of questionable reliability. Thus users are getting exposed to the risk of fraud. The risks are even higher if your card has been lost or stolen. Criminals will not have a problem using your card in the Internet as information required for online purchases appears on your credit card.

Holders of Bank Respublika’s Mastercard and Visa credit cards can now secure themselves against Internet fraud and significantly reduce the risk of potential losses by using 3D Secure service designed to be an added layer of security for online transactions.

The basic concept of this technology is that the customer's authentication is carried out only by logging into the Mobil Şöbə application on the customer's device or by using a special "3D" one-time password that is not recorded on the card and is received via SMS.

Confirmation of the transaction via 3D Secure Push:

To confirm online card payments on your mobile device, it is enough to download the Mobil Şöbə application from the AppStore or GooglePlay. It is possible to confirm or decline the transaction by switching to Mobil Şöbə via Push notification received on the mobile device. This ensures that the transaction is authorized by the legitimate cardholder, not by fraudsters.

Important: To complete the transaction, return to the payment page after confirming the payment.

3D One-Time Password received via SMS

In order to securely confirm the transaction, you can select a one-time SMS password on the "3D Secure Authentication" page in addition to 3D Secure Push. The payment will be successfully completed after confirmation of the one-time password sent to the customer's mobile number.

3D Secure service is free and cardholders do not pay any fees for using this service.

Cash-to-Card

Cash-to-Card allows you to transfer funds to the card, without using the card itself. Money is instantly activated and becomes available on the card.

The advantage of this service is also the ability to deposit cash on a virtual card of the Bank of the Republic of Visa Virtuon.

A client who wants to use this service clicks on the upper right button on the Cash-in screen of the ATM. Having selected the “Cash-To-Card” operation, the client twice enters the 16-digit card number, selects the currency of the deposited funds and then deposits the money into the Cash-in receiver.

The advantage of this service is also the ability to deposit cash to the Visa Virtuon Republic's virtual card.

Pin change

PIN Change service allows plastic card holders to change their personal identification number (PIN) to any four-digit number.

Pin Change

This service is particularly useful for holders of several cards as remembering several PINs at once is not easy and comfortable. PIN code could be changed in any of Bank Respublika’s ATMs. The PIN Change service is available for all plastic cards issued by the Bank. To change the PIN code, you need to enter the Payment for Services > Service > PIN Change and enter the new PIN code.

When changing your PIN code, please select a combination of any four digits that you can easily remember. DO NOT enter a combination of recurring (1111) or sequential (1234) digits, as these combinations are easy to match. We also do not recommend to choose a single PIN code for all of your banking cards..

Cash-in

It is possible to use this service through cash-in ATMs, which, in addition to standard operations, allow holders of plastic cards of the Bank of the Republic to deposit cash into card accounts in manats and US dollars.

Funds credited through an ATM (Cash-İn) are available for use immediately after crediting.

Cash transactions in a currency other than the currency of the card account are converted at the rate of Azericard set by the Central Bank on the day of the transaction. After the transaction is completed, the amount is activated on the client’s card, but remains blocked and consists of a convertible amount, with a conversion fee of 0.5% and additional costs of blocking 1.5% (reducing the risk of currency exchange rates). After that, the amount will be debited. When the operation is performed before 14.00, the cancellation is made at the same rate. If the transaction is completed after 14:00, the amount is deducted at the rate established on the next business day (0.5% of the conversion fee is deducted and 1.5% is returned to the client's account).

Example:

The client deposits 1000 AZN to the card account opened at 14.15.
The trading day at the rate set by the Central Bank amounted to 1 US dollar = 1.0479 AZN.
The amount credited to the client's account (954.29-0.5%) - (954.29 * 1.5%) = 949.52-14.31 = 935.21 USD
The exchange rate was $ 1,047 at the rate set by the Central Bank.
Amount payable to the client 1000 / 1,047 = 955.11-0.5% = 950.33

SMS Notifications

SMS Notification is a service, by connecting to which you will receive an SMS notification of all operations on your card.

Subscription to SMS Notification service lets you receive online notifications about the status of your card account.

SMS Notification service allows card holders to receive sms notifications about any transactions on their card, as well as card balance, which helps in better budget planning. This service is also useful for holders of salary cards, who will receive instant notification about settlement of funds into their accounts.

To subscribe to SMS Notification service you do not need to apply to bank or mobile operator. The service can be installed in Bank Respublika ATMs. Please select “Payment for Services” > “Service” > “Other services” > “SMS Notification” and enter your phone number into the ATM menu. Each sms notification costs 3 AZN (additionally, if the number of SMS sent during the month exceeds 100, a fee of 0.06 AZN is charged for each SMS).

The Push Notification service through the Mobile Department application is provided free of charge.

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